Refund Policy

Return and refund policy
At Teenydeer, we prioritize your satisfaction and strive to offer a seamless shopping experience. Here’s how our 30-day money-back guarantee and free returns policy work:

30-Day Money Back Guarantee
Experience complete peace of mind with our 30-day money-back guarantee. If your purchase doesn't meet your expectations, return it within 30 days for a full refund. Your confidence in every purchase matters most to us.

Free Returns
Enjoy hassle-free returns in the US, Australia, Canada, and the UK. Contact our support team at support@teenydeer.com to start the return process. We’ll send you a pre-paid shipping label, ensuring an easy and convenient return experience.

Damages and Issues
We recommend inspecting your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately. Our team is committed to resolving any issues swiftly, ensuring all products meet our high-quality standards.

Refunds and Exceptions
Once we receive and inspect your return, we’ll process your refund within 5-7 business days. Note that certain items like personalized products, health and beauty items, and clearance goods are non-returnable. We appreciate your understanding.

Contact Us
Support: Email: support@teenydeer.com