Shipping policy
Welcome to Teenydeer! Ensuring a smooth and satisfactory shopping experience is our top priority. Review the details below to understand our shipping terms and conditions before placing an order. For refund details, check our separate refund
policy.
Free Standard Shipping
Enjoy FREE standard shipping on all orders, with no hidden fees or extra costs at checkout. Here's what to expect:
Order Handling Time: 2-3 business days
Standard Shipping Time: 5-11 business days
Order Cutoff Time: 9 PM EST
Orders are processed within 2-3 business days after confirmation, excluding weekends and holidays. Processing time is separate from shipping time. You'll receive a notification with tracking details once your order ships.
Estimated Delivery Times
Our estimated delivery time is 7-14 business days, depending on your location. Actual delivery times may vary due to factors like customs processing and courier delays. Here are the estimated shipping times for key regions:
United States: 7-14 business days
Canada: 7-14 business days
Australia: 7-14 business days
UK: 7-14 business days
Europe: 7-14 business days (Austria, Belgium, France, Germany)
Ensure accurate shipping rates and seamless delivery by providing the correct address at checkout.
Secured and Priority Insured Shipping
At Teenydeer, we aim to provide an enjoyable, worry-free shopping experience. We offer:
FREE Secured Shipping
Priority Insured Shipping for $9.95
FREE Secured Shipping: All orders qualify for free secured shipping, making our products more accessible and affordable.
Priority Insured Shipping for $9.95: For added peace of mind, our Priority Insured Shipping service ensures that your package is fully protected from the moment it leaves our warehouse until it arrives at your doorstep. This service includes:
Insured Shipments: Full insurance coverage for potential issues like customs delays, returns, or lost packages.
Tracking Information: Track your order every step of the way with a provided tracking number.
Trusted Couriers: We partner with reliable couriers to ensure timely and safe delivery.
Secure Packaging: High-quality materials to protect your items during transit.
Returns and Refunds
For information on returns and refunds, refer to our separate refund policy. If you have any questions or concerns about shipping or a specific order, contact our customer support team. We're here to assist and ensure your satisfaction.
Contact Us
Support: Email: support@teenydeer.com